This window allows you to customize iMIS email templates. You can design the email with HTML or CSS, modify the subject and body text, add CC and BCC email addresses, and use variables in the subject line and body. We have provided a sample email customization to illustrate the possibilities.
In addition to the addresses listed in the template's CC and BCC fields, emails are also sent to the email addresses designated in the Set up web components > Organization configuration window. You can add as many CC and BCC email addresses as you like in a comma-delimited list (bob@xyz.com,susan@xyz.com).
Each template has a set of variables that you can use in the email's subject line and body. When an email is sent, the variables are replaced with the appropriate values. Some of these variables are configured from other System Setup areas and have been noted below.
From System Setup, select Set up web components > Email Templates.
Tips
■ HTML and inline styles work best in emails, because some email clients ignore externally linked CSS files. For example, the following inline style turns the header text blue and changes the font:
<h1 style="color:#0000FF;font-family:Georgia,serif;">Heading text</h1>
■ Use full paths to images, not relative paths. For example:
<img src="http://www.servername.com/images/logo.gif" alt="Company logo" />
■ Test your email messages in different email clients to make sure everything looks the way you want.
■ To receive email notifications when an account is updated, you must enable the Send an email to the site administrator when an account is updated option (System Setup > Set up customer web components > Account management configuration).
Account Updated template
The Account Updated email template can use the following variables:
■ [ID]
■ [FirstName]
■ [LastName]
■ [OrganizationLabel] - Configured from System Setup > Set up web components > Personal label configuration.
■ [Organization]
■ [Email]
■ [WorkPhone]
■ [HomePhone]
■ [WebSite]
Account Address Updated template
The Account Address Updated email template can use the following variables:
■ [ID]
■ [Purpose]
■ [FullAddress]
Create Account template
The Create Account email template can use the following variables:
■ [FirstName]
■ [LastName]
■ [CreateAccountEmailBodyTop]
■ [AccountDetails]
■ [EmailSignature] - Configured from System Setup > Set up customer web components > Reset password configuration.
Roster Member Removed template
The Roster Member Removed email template can use the following variables:
■ [ID]
■ [FullName]
■ [Reason]
New Account template
The New Account email template can use the following variables:
■ [AccountCreated]
■ [AddedBy]
■ [AddedByID]
■ [ID]
■ [Prefix]
■ [FirstName]
■ [MiddleName]
■ [LastName]
■ [Suffix]
■ [Designation]
■ [Informal]
■ [Title]
■ [OrganizationLabel] - Configured from System Setup > Set up web components > Personal label configuration.
■ [Organization]
■ [AddressPurpose]
■ [Address1]
■ [Address2]
■ [City]
■ [StateProvince]
■ [PostalCode]
■ [County]
■ [Country]
■ [Email]
Order Confirmation Resend template
The Order Confirmation Resend email template can use the following variables:
■ [OrderDetails]
■ [ProductDetails]
■ [EventDetails]
■ [OrganizationName]
■ [Company]
■ [FullName]
■ [ID]
■ [Email]
Order Confirmation template
The Order Confirmation email template can use the following variables:
■ [OrderConfirmationNote] - Configured from System Setup > Set up commerce web components > Checkout configuration.
■ [BillingConfirmationText] - Configured from System Setup > Set up commerce web components > Billing configuration.
■ [Details]
■ [OrganizationName]
■ [Company]
■ [FullName]
■ [ID]
■ [Email]
The body of the Order Confirmation sent to Webmasters can use the following variables:
■ [OrderConfirmationNote] - Configured from System Setup > Set up commerce web components > Checkout configuration.
■ [BillingConfirmationText] - Configured from System Setup > Set up commerce web components > Billing configuration.
■ [WebmasterCopyDetails]
■ [OrganizationName]
■ [Company]
■ [FullName]
■ [ID]
■ [Email]
Contact Us template
The Contact Us email template can use the following variables:
■ [ContactUsEmailMessage] - Configured from System Setup > Set up web components > Contact us configuration.
■ [MailBody]
Donation template
Note: The Donation email template is text-only. You cannot modify it with HTML or CSS.
The Donation email template can use the following variables:
■ [Subject]
■ [Body]
The donation variables are configured from properties (see Gift.aspx page properties) of the Gift.aspx page. Its default location is c:\Program Files\ASI\iMIS\iMIS_public\Core\Donations.
Community Report Inappropriate or Offensive template
The Community Report Inappropriate or Offensive email template can use the following variables:
■ [FullName]
■ [ID]
■ [Title]
■ [Explanation]
■ [Title]
■ [Body]
■ [Link]
Community Notification template
The Community Notification email template can use the following variables:
■ [Title]
■ [NotificationLink]
■ [PreferencesLink]